Terms & Conditions

Sweetbites by Sundas is a home-based artisan bakery specialising in brownies, chocolate loaves, cinnamon rolls, and other baked confections. We operate and deliver within Pakistan. Our business is governed by applicable Pakistani consumer and commercial law.

• All orders are subject to availability and confirmation.
• Prices are listed in Pakistani Rupees (PKR) and are inclusive of all applicable taxes unless stated otherwise.
• We accept Cash on Delivery (COD) as a payment method. By selecting COD, you agree to pay the full order amount to the delivery representative upon receipt.
• Sweetbites by Sundas reserves the right to cancel any order at its discretion. In such cases, customers will be notified promptly.
• Bulk or custom orders may require a partial advance payment. Terms will be communicated separately.

This policy is consistent with food safety regulations and industry standards applicable to perishable goods. Refund eligibility is governed separately under our Shipping & Refund Policy.

We make every effort to accurately represent our products through descriptions and photographs. However, slight variations in colour, texture, or appearance may occur due to the handcrafted nature of our baked goods and photographic conditions. Such variations do not constitute grounds for a refund or dispute.

Our products are made in a kitchen that handles nuts, dairy, eggs, gluten, and other common allergens. We are not liable for any allergic reactions arising from failure to disclose allergen requirements prior to ordering. Customers with allergies must contact us at sundasehsan75@gmail.com before placing an order.

All content on this website — including product photography, branding, copy, and design — is the exclusive intellectual property of Sweetbites by Sundas. Reproduction, redistribution, or commercial use of any content without prior written consent is strictly prohibited.

Sweetbites by Sundas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delivery delays caused by third-party logistics providers or circumstances beyond our reasonable control (force majeure).

We reserve the right to update these Terms and Conditions at any time. Changes take effect immediately upon publication to this page. Continued use of our website or services constitutes acceptance of the revised terms.

These Terms and Conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

For any queries regarding these Terms, please reach out to us: